Privacy Policy

Welcome to the Meghnaj website (the “Website”).

This Website is operated by meghnaj Trading L.L.C S.O.C, a company duly registered in Dubai, United Arab Emirates, under Commercial Registration No. 2790364 and Trade Licence No. 1591366 (“Meghnaj”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you visit the Website, create an account, place an order, or contact us. Meghnaj handles personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law and its implementing regulations.

Last updated: 6 October 2026

1. Categories of Data We Collect

Personal Information

We may collect personal information through account registration, checkout, marketing sign-up forms, customer-service communications, and other Website functions. This may include your name, mobile number, email address, billing and delivery addresses, city, region, account and login details, date of birth where requested, order history, saved or favourite products, and information you voluntarily provide when contacting us.

Payment Data

Payments are processed through approved third-party payment service providers.

Automatically Collected Data

We may automatically collect technical data such as IP address, device type, operating system, browser type, pages visited, date and time of access, browsing duration, traffic source, interaction data, and technical performance or error information.

2. Purposes of Collecting and Using Data

Personal data may be used to create and manage accounts; receive, process, and confirm orders; process payments; prepare, ship, and deliver orders; send order updates; manage returns, exchanges, and refunds; provide customer support; improve Website design and functionality; analyse performance; develop products and services; prevent fraud or misuse; and send marketing communications where the required consent has been obtained.

Processing is carried out on the legal bases permitted under applicable Saudi laws, which may include consent, performance of a contractual relationship, compliance with legal obligations, or another lawful basis depending on the processing activity.

3. Data Subject Rights and Account Deletion

Your rights may include the right to be informed, access your personal data, obtain a copy, request correction or updating, request destruction where legally permitted, and withdraw consent where processing is based on consent.

You may request deletion of your account or exercise your data rights by emailing hello@meghnajstore.com. Certain data may be retained where required for legal, accounting, or regulatory purposes.

4. Sharing Data with Third Parties

We may share personal data, to the extent necessary, with shipping and delivery companies, payment providers, e-commerce platform and hosting providers, marketing and analytics providers, fraud-prevention and cybersecurity providers, and government, regulatory, or judicial authorities where legally required. Meghnaj does not sell customers’ personal data to third parties.

5. Cookies and Similar Technologies

The Website uses cookies and similar technologies to operate the Website, improve user experience, analyse performance, and support marketing activities. These may include strictly necessary, analytics/performance, advertising/marketing, and preference cookies.

6. Data Storage, Security, and Retention

Meghnaj takes appropriate organisational and technical measures to protect personal data. Data is retained only for as long as necessary for the purpose for which it was collected or for periods required by applicable laws and regulations, after which it is securely deleted, destroyed, or anonymised.

7. Updates, Contact, and Complaints

We may update this Privacy Policy from time to time. For privacy enquiries or to exercise your rights, please contact us at:

Legal name: meghnaj Trading L.L.C S.O.C
Email: hello@meghnajstore.com
Commercial Registration: 2790364 – Dubai, United Arab Emirates
Trade Licence: 1591366

If you have a complaint regarding the collection or processing of your personal data, please contact us first. If your complaint is not resolved satisfactorily, you may contact the competent personal-data authority in Saudi Arabia in accordance with its applicable procedures.