Your order number is included in the order confirmation sent after checkout.

Shipping costs SAR 25 within covered areas.

Free shipping is available on orders of SAR 500 or more after discounts and before shipping fees, within covered areas.

Use the Track Your Order page and enter your order number and the email address used at checkout.

Cash on Delivery is available with no additional fee charged to the customer. Available electronic payment methods are displayed at checkout. All sales are currently processed in Saudi Riyals.

Electronic payments are processed through approved third-party payment service providers.

Eligible products can be returned within 7 days of delivery, subject to Meghnaj’s Return & Exchange Policy.

The product must remain in its original condition, unused, unworn, unwashed and undamaged, with its original tags and packaging. Pyjamas are eligible for return when these conditions are met.

Contact Customer Care within 7 days of delivery and provide your order number and details of the item you would like to exchange. The exchange is arranged after the returned item is inspected and accepted, subject to replacement availability.

Once the returned item is received, inspected and accepted, the refund process begins. Electronic payments are refunded through the approved payment method, while Cash on Delivery payments are refunded by bank transfer after the beneficiary details are verified. A replacement product or store credit is offered only with your consent.

Use the Size Guide available on product pages to help you choose the most suitable size.

The best option depends on the product and desired fit. Check the Size Guide or contact Customer Care for assistance.

You need your order number and the email address used at checkout.

First, check that the order number and email address are correct. If the issue continues, contact Customer Care.

Select “Forgot Password” on the login page and follow the instructions to reset it.